Susan Grealy, Chief Operations Officer
“I had the pleasure of working with Susan during her time as VP of Administration at Payton Construction. Susan is one of the sharpest, hardest working, most sincere people I've had the privilege to collaborate with in business. She brings tremendous passion to whatever she does and has that rare blend of strategic-vision and people skills. She can grasp complex organizational problems and translate them into workable solutions.”
- Brian Roberts
Managing Partner at Landmark Services, Inc.
Susan has been instrumental in helping Pinck & Co. increase its client base, enhance profitability, and expand geographically since she joined the firm in 2014. As COO, she leads the firm’s day-to-day business operations including technology, finance, human resources, marketing, and administration.
Prior to joining Pinck & Co., Susan held the dual role of COO and CFO for the Locator Services Group, where she implemented new organizational, business development, and marketing initiatives, significantly increasing the number of clients within her first two years of tenure. She managed financial operations, human resources, and the administrative, business, and technology units – overseeing an IT consulting firm to develop and implement new technology infrastructure across the organization.
As an entrepreneur, Susan was the principal of The Business Side, an operations and human resources consulting firm that worked with founders/executives in various sectors to launch their start-ups and implement long-range growth strategies. Her client portfolio included construction management, commercial/residential real estate, medical research, and globalization firms. Prior to running her own firm, she was Vice President of Administration for Payton Construction.
She earned an MBA and Certificate in Entrepreneurship from Simmons School of Management, and a BS in Finance and Certificate in Human Resources from Bentley University. She previously served on the Simmons College School of Management Alumnae Association Board of Directors as COO, treasurer/clerk, and associate board member. As an active member of the Greater Boston Chamber of Commerce, she was nominated for a Pinnacle Award for Achievement in Management. She was also honored by the Society of Marketing Professional Services with a Marketing Communications Award, which recognizes individuals and teams who create outstanding communications vehicles for architectural, engineering, design, and construction firms.